Tenant Satisfaction Survey

We constantly strive to improve our service to better accommodate the needs of our residents. Please take a minute to fill out our tenant satisfaction survey so we can hear your comments and concerns. Thank you for your time.

For each question, please select one box per row that most closely corresponds to your answer.

1. With regard to the helpfulness of our leasing staff:* Please select answers

No Opinion/ Not Applicable Not Satisfied Partly Satisfied Mostly Satisfied Completely Satisfied
Courtesy and respect with which you are treated
Ability to do what is required to keep you satisfied
Frequency of contact and communications
Willingness to respond to your needs
Clarity of communication with you
Willingness to do what they say they will do
Overall level and quality of service you are receiving

2. With regard to the appearance and condition of the building, how satisfied are you with:* Please select answers

No Opinion/ Not Applicable Not Satisfied Partly Satisfied Mostly Satisfied Completely Satisfied
Visual appearance of the building
Overall condition of the building
Cleanliness of the building exterior
Exterior signage
Interior signage
Maintenance of common areas
Landscaping
Exterior lighting
Lighting of parking areas
Mail boxes/area
Cleanliness of Common areas

3. How satisfied are you with the property manager with regard to:* Please select answers

No Opinion/ Not Applicable Not Satisfied Partly Satisfied Mostly Satisfied Completely Satisfied
Ease of contacting when questions or problems arise
Follow-up after problems are reported and have been resolved
Courtesy and respect with which you are treated
Ability to do what is required to keep you satisfied
Frequency of contact and communications
Willingness to respond to your needs
Relationship with property manager
Clarity of communication with you
Willingness to do what they say they will do
Maintenance response to correct problem
Overall level and quality of service you are receiving
Timeliness of Maintenance Response

Property and Apartment number:*

E-Mail Address:*

Comments: